ISP will be MSN
Jul. 19th, 2004 10:19 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
mojocattGoing to be switching ISP's soon. Going to MSN, yuch to the max, but the price was right for DSL.
I have been very happy with my Earthlink dail up service. But they keep offering me good deals on DSL that last for six months, with fine print of outragous fees after the first six months. I got an even better deal with MSN and the price is locked in.
The other issue is that I used my Earthlink address to get a account at StarTribune.com (the local Minneapolis daily newspaper). No less than 24 hours later, spam began to pour into my inbox. So it is good I am changing my e-mail address.
I hate the StarTribune. They used to call my home phone on a daily basis to get me to get the weekday paper. I told the telemarketer each time to stop calling me, yet the phone calls kept coming. Eventully I got a call from the Startribune and before the telemarketer could say more than three words I said 'transfer me to your supervisor', this the telemarketer did. Once I got the first supervisor, I told that supervisor to transfer me to his boss, this he did. I climbed up four tiers in the command sructure until I got the voice mail of the vice-president of marketing. Then I left him a calm but disgrunteled nastygram. The calls stopped the next day and have not returned.
I needed to do the same exact thing with the phone company. That time I e-mailed the vice president of marketing.
Goes to show, if you want action, just skip the entire company grunt system and go straight to the vice president.
I have been very happy with my Earthlink dail up service. But they keep offering me good deals on DSL that last for six months, with fine print of outragous fees after the first six months. I got an even better deal with MSN and the price is locked in.
The other issue is that I used my Earthlink address to get a account at StarTribune.com (the local Minneapolis daily newspaper). No less than 24 hours later, spam began to pour into my inbox. So it is good I am changing my e-mail address.
I hate the StarTribune. They used to call my home phone on a daily basis to get me to get the weekday paper. I told the telemarketer each time to stop calling me, yet the phone calls kept coming. Eventully I got a call from the Startribune and before the telemarketer could say more than three words I said 'transfer me to your supervisor', this the telemarketer did. Once I got the first supervisor, I told that supervisor to transfer me to his boss, this he did. I climbed up four tiers in the command sructure until I got the voice mail of the vice-president of marketing. Then I left him a calm but disgrunteled nastygram. The calls stopped the next day and have not returned.
I needed to do the same exact thing with the phone company. That time I e-mailed the vice president of marketing.
Goes to show, if you want action, just skip the entire company grunt system and go straight to the vice president.
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no subject
Date: 2004-07-19 09:24 am (UTC)One day, many years ago now, we actually subscribed to the daily paper. Not that one ever showed up, mind you, but we tried.
After a few weeks of calling and trying to get it sent (and making sure we were not being billed for it) we finally told them, "You know what? You obviously don't really want to deliver the paper here, and honestly, I don't know that we really want to read it anyway. So let's just part ways and call it even."
In the ensuing months/years, as they've made their cold calls trying to get us to subscribe I would calmly explain the previous situation (once someone assured me that they actually deliver papers now!) and ask that they never call back. Eventually they stopped.
And then stop giving them your business...
Date: 2004-07-19 09:29 am (UTC)Yes, and my cable internet is expensive, but I got a sweet deal the first 6 months, and I have had zero problems, unlike when I was with Bitstream, and then Qwest, both had problems seemingly on a daily basis. The larger issue was with Qwest though, when you had a problem it took 3 calls with 3-6 transfers each to solve any problem.
Corporations: Can't avoid 'em, can't love 'em.